Delivery Information

All you need to know about shipping your wine with Langton’s

All you need to know about shipping your wine with Langton’s

All wine bought and sold through Langton’s is held securely in our state-of-the-art, temperature-controlled National Warehouse ensuring fast and efficient shipping to your nominated address Australia-wide.

Shipping Charges

Within Australia

Items won at Auction Items purchased through the Wine Store
Metro Areas $10 for the first case, $5 per 6-pack thereafter $10 for the first case, $5 per 6-pack thereafter Free shipping if you spend $300 or more online through Langton’s Wine and Spirits Store
Country Areas $15 for the first case, $7.50 per 6-pack thereafter
A case refers to 12 x 750ml bottles. A 6-pack refers to 6 x 750 ml bottles.

All items (including shipping) must be paid for in full prior to dispatch.

Your order will be processed and dispatched from our warehouse within 48 hours.

Track and Trace

Once your order has dispatched, delivery track and trace information will be accessible via the Shipping Tab in our Customer Account and included within your order dispatch confirmation email.

Delivery Guarantee

Langton’s Delivery Guarantee is an optional charge that covers the cost of breakages, damage and lost stock during transit. It is calculated at 1.5% of the sale value.

Langton’s Delivery Guarantee does not cover items that have been requested to be left on the delivery premises without a signature, if the incorrect address and delivery information is provided or if Langton’s has delivered your items in accordance to your delivery instructions.

Shipping and Heat

During periods of hot weather, Langton’s will use its discretion to hold shipments and will otherwise only do so when you have expressly requested us to hold shipping of your items. While every effort will be made to ensure prompt delivery without compromising the condition of your item, Langton’s does not cover or except any responsibility for heat damage as a result of shipping.

Held Items

Items won at auction may be held to allow for consolidation of multiple lots for shipping purposes. Items will be held free of charge for 21 days from auction close after which a storage fee of $1 per bottle per month will be applied in advance after the initial 21 day period.

For lots won at auction from 1st December to end of 28th February, storage fees to hold auction items will not apply to make allowances for heat during this period.

Hub Pick Up

Due to the sensitivity around shipping certain auction items, some products will qualify for pick up from our Sydney or Melbourne hub. If your items qualify for pick up, you will be able to select for ‘Hub Pick Up’ at checkout. Your order will be processed and dispatched from our warehouse within 48 hours and you will be notified when your items are available for pick up at your nominated hub. Please note that standard metro shipping charges apply.

International Shipping

Shipping and insurance quotes can be obtained on your behalf from preferred shipping brokers for wine purchases that require delivery to an overseas address. For all international shipping enquiries, please contact our customer service team on 1300 947 347 or admin@langtons.com.au.